Terms Of Service

1. Acceptance of Terms

By accessing or using the website and services of Brantley Termite & Pest Control (“Brantley,” “Company,” “we,” “us,” or “our”), including requesting pest control services, scheduling inspections, enrolling in recurring service plans, or opting in to receive SMS communications, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, do not use our website or services.

2. Company Information

Brantley Termite & Pest Control

2664 Enterprise Rd UNIT B-1

Clearwater, FL 33763

Phone: (727) 541-5940

Fax: (727) 799-4703

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Website: https://pinellastermite.com

3. Services

We provide residential and commercial pest control, termite control, inspections, recurring maintenance services, and related pest management services throughout Pinellas and Hillsborough Counties, Florida.

Quotes are estimates based on information available at the time of inspection and may be adjusted if conditions differ from those represented by the customer.

4. Scheduling & Recurring Services

Customers enrolled in recurring service plans authorize Brantley to schedule service within the agreed service interval (monthly, bi-monthly, quarterly, or annually). Exterior-only recurring services may be performed without the customer being present unless interior service has been specifically requested or recommended by the technician.

5. SMS Communications (10DLC-Compliant)

Consent

By providing your mobile number and opting in, you agree to receive SMS text messages from Brantley Termite & Pest Control for:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service reminders
  • Billing and payment notifications
  • Account updates
  • Promotional offers (only if you separately opt in to marketing messages)

Consent is not a condition of purchase.

Message Frequency

Customers may receive approximately 1–8 messages per month depending on scheduled services, requested communications, and account activity.

Message & Data Rates

Message and data rates may apply.

SMS & Communication Opt-In

By providing your contact information and selecting the applicable consent option(s) below, you agree that Brantley Termite & Pest Control may contact you using the communication methods you select. Consent is not required as a condition of purchasing goods or services. Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying STOP, and you may request assistance by replying HELP.

Available Opt-In Methods

Consent may be provided through any of the following methods:

Website Submission Form — I agree to receive communications from Brantley Termite & Pest Control by SMS/text message and/or other electronic communications at the phone number or email address I provide.

Phone — I provide consent during a telephone conversation to receive communications from Brantley Termite & Pest Control.

Office — I provide consent in person at a Brantley Termite & Pest Control office location.

Paper Form — I provide consent by signing a Brantley Termite & Pest Control paper form.

Technician Tablet — I provide consent electronically through a Brantley Termite & Pest Control technician's tablet or mobile device.

Website Submission Form Consent

When completing a form on the Brantley Termite & Pest Control website, the applicable consent checkboxes will be presented separately from any terms or conditions that are necessary to submit a service request. Selecting a consent checkbox constitutes an affirmative opt-in to the communication described next to that checkbox.

Where applicable, the website may provide separate consent options for:

Service-related communications: appointment confirmations, scheduling, reminders, service notifications, account information, estimates, invoices, and other communications related to services requested or received.

Marketing communications: promotional offers, discounts, company updates, seasonal service reminders, and other marketing communications.

Opt-Out

Reply STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to opt out of SMS messages at any time.

Help

Reply HELP or INFO for assistance or contact us at (727) 541-5940.

 

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Payments

Payment is due according to the service agreement. Recurring customers enrolled in AutoPay authorize Brantley to charge the designated payment method on the scheduled billing date.

Returned payments, failed ACH transactions, or declined credit cards may result in additional fees and suspension of service until the account is brought current.

7. Limitation of Liability

To the maximum extent permitted by law, Brantley shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our services, website, or SMS communications. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Governing Law

These Terms are governed by the laws of the State of Florida. Any dispute arising from these Terms or our services shall be resolved in the state or federal courts located in Pinellas County, Florida.

10. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.