Privacy Policy

We may collect the following information when you interact with our website or services:

• Name
• Service address
• Mailing address
• Email address
• Phone number
• Payment information
• Service history
• Inspection notes
• IP address
• Browser and device information
• SMS opt-in status and communication preferences

We use your information to:

• Provide pest control services
• Schedule inspections and appointments
• Process payments
• Communicate about your account
• Send service reminders and notifications
• Improve our website and services
• Comply with legal obligations

If you opt in to receive SMS messages:

• We use your phone number only for the communications you authorized.
• SMS consent is not shared with third parties or affiliates for marketing purposes.
• You may opt out at any time by replying STOP.
• Service-related messages may continue if necessary to complete an active service request.

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us with payment processing, scheduling, website hosting, customer relationship management, and SMS delivery, but only as necessary to operate our business.

Our website may use cookies and analytics tools (such as Google Analytics) to understand website usage and improve user experience. You may disable cookies through your browser settings, though some website features may not function properly.

We maintain reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. Access to customer information is limited to employees and contractors who need it to perform their job duties.

We retain customer information for as long as necessary to provide services, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Brantley Termite & Pest Control

2664 Enterprise Rd UNIT B-1

Clearwater, FL 33763

Phone: (727) 541-5940

Email: info@pinellastermite.com

Website: https://pinellastermite.com